1. Contact Us
The fastest way to get help is to email us directly. Whether you have a question about how to use the app, found a bug, or just want to share feedback, we'd love to hear from you.
Email: support@atomicstep.appWe typically respond within 24-48 hours.
2. Frequently Asked Questions
2.1 What is AtomicStep?
AtomicStep is a voice AI productivity tool designed to help people who struggle with starting tasks. It uses conversational AI to break down overwhelming goals into steps so small they're impossible to say no to.
2.2 How does the AI work?
When you speak to AtomicStep, your voice is transcribed and processed by advanced language models. The AI is specifically tuned to recognize task-avoidance patterns and help you find the absolute smallest starting point.
2.3 Is my data private?
Yes. We do not permanently store your raw audio. We only store text representations of your tasks to provide session continuity. We do not sell your data or use it for advertising. For more details, see our Privacy Policy.
3. Technical Support
If the app is crashing or features aren't working as expected, please include the following in your email to support@atomicstep.app:
- Your device model (e.g., iPhone 15 Pro).
- Your iOS version.
- A brief description of what happened and what you were doing at the time.
- Screenshots or screen recordings if possible.
4. Account & Billing
Subscriptions are managed through the Apple App Store. To manage your subscription:
- Open the Settings app on your iPhone.
- Tap your name at the top.
- Tap Subscriptions.
- Find AtomicStep to view or change your plan.
For refund requests, please contact Apple Support directly, as we do not have the ability to process refunds for App Store purchases.