1. Who We Are
AtomicStep is operated by HE Solutions, LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect information when you use the AtomicStep mobile application and website located at atomicstep.app (collectively, the "Service").
By using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
- Voice Input: When you use AtomicStep, you speak to the app. Your voice audio is transmitted to a speech-transcription provider for transcription, and the resulting text is sent to an AI processing provider to generate task steps. We do not permanently store raw audio recordings on our servers.
- Tasks and Conversations: Your messages, voice transcripts, task descriptions, and AI responses may be stored with your account or internal user identifier to support conversation history, troubleshooting, and product improvement. Authorized personnel may review this content to understand how the Service is used and improve its responses and features.
- Account Information: If you sign in with Apple, we receive your Apple-provided user identifier and, at your discretion, your name and email address.
- Email Address: If you join our waitlist on the landing page, we collect your email address solely to notify you when the app is available.
2.2 Information Collected Automatically
- Usage Analytics and Session Replay: We use analytics service providers to collect product events and full-session visual replays throughout onboarding and the app, as well as recordings of interactions with our public website so we can diagnose confusing or broken interactions. Replays may include text and content displayed in the app, including task content, voice transcripts, goals and habits, AI responses, generated steps, images, and interactions. Replays are associated with a stable internal AtomicStep user identifier so we can investigate sessions for a specific user. Secure password fields remain masked. Authorized personnel may review these recordings, and automated analysis providers may process selected recordings, to identify usability issues. Ordinary text, images, and task content are not masked in these recordings.
- Device Information: We may collect your device type and model, operating system version, app version, and approximate city, region, and country derived from your IP address for diagnostic purposes.
- Purchase Information: Subscription transactions are processed by the Apple App Store and managed by subscription infrastructure providers. We receive confirmation of your subscription status but do not receive your payment card details.
3. How We Use Your Information
- To deliver the core Service — processing your voice input through AI and returning task-breakdown responses.
- To maintain and authenticate your account.
- To determine your subscription status and grant access to paid features.
- To send transactional emails (e.g., waitlist confirmation). We do not send marketing emails without your explicit consent.
- To diagnose crashes, fix bugs, and improve the Service through product analytics, user-linked session replay, conversation review, and automated usability analysis.
- To comply with legal obligations.
We do not sell your personal information. We do not use your voice input or task content for advertising purposes.
4. Third-Party Services
The Service relies on various third-party providers to deliver its functionality. These may include:
| Category | Purpose |
|---|---|
| AI and Speech Processing | Processing voice audio, prompts, conversation context, and responses for transcription, AI assistance, and optional spoken playback |
| Cloud Hosting and Data Storage | Secure storage and synchronization of account/session data |
| App Store and Subscription Management | Processing and verification of subscriptions |
| Product Analytics and Session Recording | Understanding app usage, reviewing user-linked visual session replays, and automatically identifying usability issues in sampled replays |
| Authentication Providers | Secure user sign-in and account identity verification |
By using the Service, you acknowledge that your data may be processed by these third-party providers in accordance with their respective privacy policies. We select reputable providers that maintain appropriate security standards and limit data use to service delivery.
5. Voice Data and AI Processing
The nature of AtomicStep requires processing your spoken words. Here is what happens when you speak to the app:
- Your device captures audio through your microphone.
- The audio is transmitted securely to a speech-transcription provider for transcription.
- The transcribed text is sent to an AI processing provider to generate your task steps. These providers process data subject to their applicable data processing terms.
- If spoken playback is enabled, response text may be sent to a speech-generation provider to generate voice output.
- The resulting text (your words and the AI's response) may be stored in our database to support session context.
We do not retain raw audio files after processing. You should not speak sensitive information (passwords, financial data, health details) to the app, as voice data is transmitted to speech-transcription and AI processing providers, and response content may be transmitted to text-to-speech providers when voice playback is used.
6. Data Retention
We retain your account data and conversation history for as long as your account is active. You can request deletion of account data and conversation history through the app or by contacting us. We respond to deletion requests within 30 days. Some records may be retained where required by law, including transaction records.
Aggregated, non-identifiable analytics data may be retained beyond account deletion.
Visual session replays are generally retained for up to 30 days.
7. Children's Privacy
AtomicStep is not directed to children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
To exercise these rights, email us at support@atomicstep.app. We will respond within 30 days.
9. Security
We use industry-standard encryption in transit (TLS) and at rest. Access to your data is restricted to authorized personnel on a need-to-know basis. However, no system is perfectly secure, and we cannot guarantee absolute security. You use the Service at your own risk.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, for material changes, notify you through the app or by email. Continued use of the Service after changes constitutes your acceptance of the revised policy.
11. Contact
For questions or concerns about this policy, contact us at:
HE Solutions, LLCEmail: support@atomicstep.app
Website: atomicstep.app